Taxpoint: User getting error “Auditors sign is invalid ” while uploading GSTR 9C (GST Audit Report)

User getting error “Auditors sign is invalid ” while uploading GSTR 9C (GST Audit Report)

To avoid the error user must ensure the following:

I. DSC related:

a) Signature must be in format PKCS7.

b) Signature should not be corrupted.

c) DSC should be valid.

II. Internet explorer settings and may tempered with wsweb.html file.

Please do below settings:

1) Close all the application on the system

2) Open Internet Explorer

3) Go to Tool–>Internet Option–>Security–>Custom level,

4) You find two option

a) “Automatic prompting for Activex control” please click on Enable

b) “Download unsigned Activex Control” click on Prompt then click on OK.

5) Now download the Notepad++ from google and follow the following process.

a) Install the Notepad++,

b) Go to the utility folder right click on “wsweb.html”—> click on “Edit with Notepad++”

c) Click after “<html>” tag, give a space after “<html>” tag and then press the backspace.

6) Save the file using “ctrl+S” key and close the file and stop the Emsigner Service if started.

7) Now start Emsigner again

8) Open the utility and try to generate the JSON file again

9) Internet explorer pop-up will come, inside that one more pop-up will ask for “Allow Blocked content”,

10) After that “Initiate signing” and “Open Emsigner” button will work.

III. Try in Chrome

1) Delete the browsing history

2) Close excel utility of GSTR 9C

3) Re-connect your Digital Signature

4) Copy paste following files in the folder where excel utility is saved

Readme.txt

ReleaseNotes.txt

Wsweb.html

5) Generate Json file and try to upload.

6) Repeat the above steps again and again whenever you are uploading new GSTR 9C.

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