Friday, June 18, 2021

31 issues faced by taxpayers on Income Tax Portal 2.0

31 issues faced by taxpayers on Income Tax Portal 2.0

Karnataka Taxpayers & Practitioners Association has given representation on issues/glitches faced by Taxpayers on Income Tax Portal 2.0. The representation was made to Smt. Nirmala Sitharaman, Minister of Finance and Corporate Affairs.

You May Also Refer: MOF spent Rs 4242 Crores on New Income Tax Portal that crashed within an hour

The Issues are as follows:

1. Unable to login into First time
2. Takes 10-15 Minutes to incorporate Login
3. The Option is not made to the Authorised Income tax Practitioners registered under Income Tax 288 to register as an Authorised representative in new Income tax Portal 2.0
4. DSC not getting registered or updated
5. Forgot password option is not working at all
6. Shown Mis1natch in Profile P.A.N Address V /s  ITR Communication Address.
7. Income tax returns in pdf can’t be downloaded
8. Income tax acknowledgment in PDF can’t be downloaded
9. DIN not getting auto-populated in the new ITD website.
10. Challan numbers not getting validated
11. Unable to file 15-CA/ 15-CB forms.
12. E-proceedings tab not working
13. Old demands outstanding reflected, without updating, i.e. After payment still Demand Shown Payable, as shown in the previous old Income Tax website.
14. 26Q TDS Previous returns are not shown
15. Block user ID for 4 hours, in Income Tax User ID is PAN. So locking user ID create problems.
16. TCS details are not updated
17. ITR-1 is yet t0 be enabled for online filing
18. Various filing in respect of Profits and Gains of Business or Profession Forms appears to be enabled for online filing even though, we have not filed any forms till now such as viz. Form 10CCB, Form 10CCBBA, Form 10CCBC, Form 10CCBD etc.
19. Form 3CA/3CB/3CD is not enabled.
20. Unable 10 download offline utility for the filing of ITRs.
21. If any assesses wants to file ITR 4 it can be filed as it appears from review, even though we have not filed any ITR.
22. Assessee details in verification are mapped to the assessee profile and they are captured properly as per profile only even though the different value is manually entered.
23. Aadhar OTP for authentication is not working.
24. E-Filing vault higher security is working properly for enabling DSC as, well as disabling DSC but aadhar authentication for the same is not, working
25. JSON Utility not available
26. Nature of Employment is made Mandatory which is difficult for multiple sources of income, not applicable option is not Working.
27. Very slow working of the website
28. Profile updating has beco1ne a very tedious job. We have to match Aadhar as well as Pan Data. It consumes a lot of time.
29. The primary contact number has been changed to secondary & vice versa. The same is there in case of the email address.
30. More than the above if small taxpayers and professionals that is having less capacity of internet connection then they will not be able to file a single return for the whole clay. The purpose of such changes is unknown & unpredictable.
31. It is understood that the prerequisite of running the website is the latest version of computer software & high-speed internet connection the requirements of the Income-tax website, GST website, MCA website & other tax websites related to taxation are different. “Why the setup requirements in different tax, websites are different.



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